Salesforce Certified Consultant / Contractor
A motivated, highly proficient IT and business professional, with over twenty years’ experience in the CRM industry, and more than a decade as a Salesforce Certified Consultant. This experience has involved constant contact with a range of partners and clients in industries from manufacturing and blue-chip financials to government bodies.
More recently, I’ve been working as a contracting consultant, working with partners and directly with end-customers to deliver the highest quality projects. I’m equally at home breaking new ground with a brand-new “vanilla” Salesforce org, or rescuing a tired, out-of-date or unpopular system, analysing and/or redesigning the current business processes and re-engineering the solution for a successful re-launch.
I am highly adept at delivering these projects, from the first consultation with a prospective client to the delivery of the end-user training and ongoing support. I also have extensive experience in integrating solutions to a variety of other systems, such as back-office, ERP, accountancy packages, CMS/websites, telephony, helpdesk and legacy systems.
As an Entrepreneurs Circle Certified Coach, I will work with business owners to help them crack the rhythmic acquisition of customers. By applying our proven Entrepreneurs Marketing System to your business, you will be able to consistently and predictably get and keep the right level of customers to drive your profitability to the level you need.
I’m based on the Hampshire coast, near Portsmouth, but willing to travel where necessary.
I speak fluent German and some conversational French, and am a confident public speaker.
Summary:
- Salesforce.com Certified Sales Cloud Consultant (CON201)
- Salesforce.com Certified Platform App Builder (DEV401)
- Salesforce.com Certified Administrator (ADM201)
- Entrepreneurs Circle Certified Coach
- Conga Suite expert – Composer, Conductor, Courier, Workflow etc.
- CRM Solutions Architect (SME and Enterprise)
- ServiceMax Certified Consultant (CC101)
- SQL scripting / DTS
- Integration experience with back-office / legacy / CMS
- Reporting / Data dictionary development / Data Warehouse integration
- Fluent German, some French
- Training (End-user, administration, train-the-trainer)
If you’ve any questions, or you think I might be able to help, I’d be delighted to hear from you! You can always email me, call me on +44 2393 96 06 42, request a (virtual) meeting or, if you prefer, fill out and submit the form on my Contact page and I’ll get back to you as soon as I can.